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Monday, October 5
 

7:30am EDT

Registration
Monday October 5, 2026 7:30am - 3:00pm EDT
Lobby

Monday October 5, 2026 7:30am - 3:00pm EDT
Lobby
  Registration

1:00pm EDT

Welcome & Annoucements
Monday October 5, 2026 1:00pm - 1:15pm EDT
Cranberry III & IV

Monday October 5, 2026 1:00pm - 1:15pm EDT
Cranberry III & IV
  Plenary

1:15pm EDT

Presentation on Self Care
Monday October 5, 2026 1:15pm - 2:45pm EDT
Cranberry III & IV

Monday October 5, 2026 1:15pm - 2:45pm EDT
Cranberry III & IV
  Plenary

2:45pm EDT

County Basket Drawing
Monday October 5, 2026 2:45pm - 2:50pm EDT
Cranberry III & IV

Monday October 5, 2026 2:45pm - 2:50pm EDT
Cranberry III & IV
  Plenary

2:50pm EDT

Break
Monday October 5, 2026 2:50pm - 3:00pm EDT
Atrium
Please visit our Sponsors!
Monday October 5, 2026 2:50pm - 3:00pm EDT
Atrium
  Break

3:00pm EDT

COOP Planning
Monday October 5, 2026 3:00pm - 4:30pm EDT
TBA
Please join us to hear presenters share coop planning from A to Z.  Continuity of Operations, is vital in any office but can be daunting. We'll cover creating, testing, implementation and maintaining in all of the various sitautions a DRS office may encounter. We will also share plans from our counties.  (This will likely be focused towarad Directors, Deputies, managers and Pacses admin but all are welcome !) 
Speakers
avatar for Robin Kelly

Robin Kelly

Director, Chester County Domestic Relations Section
Robin is the Director of Chester County DRS, and serves on the DRAP Board of Directors as 1st Vice President. Her 40 years of child support experience includes serving as Director, 11 years as a Deputy Director. She also served as an Enforcement Supervisor, Officer, Pacses administrator... Read More →
avatar for Jaime Trupp

Jaime Trupp

Director, Montgomery County Domestic Relations Section
Jaime began her career with Berks County Domestic Relations in 2000 as an Establishment Conference Officer. In 2006, she was promoted to Establishment Manager. In 2019, Jaime took on the role of Director of Montgomery County Domestic Relations, where she continues to serve. Since... Read More →
avatar for Dan Elsass

Dan Elsass

Project Coordinator, Allegheny County Domestic Relations Section
Dan started with Allegheny County in 2008 in the Client Call Center, he then moved to the Hearing Office, working with our Hearing Officers and running the Contempt courtroom. Since 2018 Dan has had the title of Project Coordinator. Dan works with all levels of court staff to introduce... Read More →
avatar for Sara Staub

Sara Staub

Project Manager, Conduent
Sara has been involved in the child support program since 2001.
Monday October 5, 2026 3:00pm - 4:30pm EDT
TBA
  Workshop

3:00pm EDT

Dynamics of Leadership
Monday October 5, 2026 3:00pm - 4:30pm EDT
TBA
This session examines the evolving nature of leadership and the skills needed to guide teams in today’s rapidly changing workplace. Participants will explore the core dynamics that shape effective leadership through real world examples and interactive discussion. The training emphasizes how leaders can build trust, foster collaboration, and create cultures that support accountability and growth. Attendees will leave with practical strategies to strengthen their leadership presence and inspire others toward shared goals.
Monday October 5, 2026 3:00pm - 4:30pm EDT
TBA
  Workshop

3:00pm EDT

Language Access
Monday October 5, 2026 3:00pm - 4:30pm EDT
TBA
Learn about the new telephone and document translation services partner Ad Astra and how to utilize the services they offer to serve your clients language translation needs in the IV-D office. We will walk through the process of determining the client’s spoken and written languages and of using the invaluable services Ad Astra provides. We will cover best practices for scheduled events and how to request document translation and authentication when needed. We will also cover the AOPC language access policy and how to work with your county’s language access coordinator to assure that a court certified translator is available for Domestic Relations hearings with judges and hearing officers.
Speakers
SF

Sharon Francis

Manager, BCSE
Sharon is currently the BCSE Manager for the Division of Program Development and Evaluation – Program Development Section. She started this position in September of 2022 after working as the Director of Washington County Domestic Relations for more than 10 years. Sharon is former... Read More →
Monday October 5, 2026 3:00pm - 4:30pm EDT
TBA
  Workshop

3:00pm EDT

The Extracurricular Equation Standardizing "Reasonable" Expenses in 2026
Monday October 5, 2026 3:00pm - 4:30pm EDT
TBA
With the recent 2026 updates to the Support Guidelines, child support workers are facing new challenges in defining "reasonable" extracurricular costs. When does a soccer fee become an "extraordinary expense"? This workshop features a panel of veteran staff from neighboring Domestic Relations Sections to discuss how they are interpreting the new guidelines and streamlining the submission process.
Moderators
TM

Todd Moul

Cumberland County

Speakers
JL

Jeff Lawrence

Cumberland County
avatar for Shelley Smeltz

Shelley Smeltz

Assistant Director, Centre County Domestic Relations Section

JM

Jill Mataka

Enforcement Officer/PACSES Administrator, Schuykill County Domestic Relations Section
Jill Mataka has worked in the Schuylkill County Domestic Relations Office for 13 years. She has held several different positions during that time. She started as a clerk and then as an intake secretary and secretary for the conference department. She earned her bachelor’s degree... Read More →
EG

Erin Graham

Chester County
Monday October 5, 2026 3:00pm - 4:30pm EDT
TBA
  Workshop

3:00pm EDT

What is Effective Case Management?
Monday October 5, 2026 3:00pm - 4:30pm EDT
TBA
Join a panel of statewide Directors and management to learn how to transition from a "data processor" mindset to a leader of your own caseload. This session offers practical strategies for proactive enforcement, including how to master post-call follow-ups and expedite wage attachments. Participants will learn how to take decisive action on mail-screen items rather than simply rescheduling them for future review, ensuring every case moves forward with purpose and efficiency.
Speakers
BH

Brett Hayes

Adams County
DG

Donald Gampe

Centre County
TM

Todd Moul

Cumberland County

HN

Hilary Nace

Perry County
Monday October 5, 2026 3:00pm - 4:30pm EDT
TBA
  Workshop

4:30pm EDT

New Member Meet & Greet
Monday October 5, 2026 4:30pm - 5:30pm EDT
Atrium

Monday October 5, 2026 4:30pm - 5:30pm EDT
Atrium
  Social
 

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Atrium
Cranberry III & IV
Lobby
TBA
  • Break
  • Breakfast
  • Lunch
  • Lunch & Learn
  • Plenary
  • Registration
  • Social
  • Workshop